Return Policy

Life Assure Returns Hero
Life Assure Returns Hero

Three Easy Steps To Returning Your Product

1. Contact Life Assure medical alert customer support department. You can do so by calling our customer support number or by visiting our contact us page.

2. Receive a Return Merchandise Authorization (RMA), and mark it on the outside of the shipping box you are returning.

3. The medical alert service will be cancelled effective the day the system is received at our location.

1. Contact the Life Assure medical alert customer support department. You can do so by calling our customer support number or by visiting our contact us page.

2. Receive a Return Merchandise Authorization (RMA), and mark it on the outside of the shipping box you are returning.

3. The medical alert service will be cancelled effective the day the system is received at our location.

You can return your product to 1760 Main Street, Winnipeg Manitoba, R2V 1Z7, Canada. Please address your return package to Attn: Returns.

You can return your product to 1760 Main Street, Winnipeg Manitoba, R2V 1Z7, Canada. Please address your return package to Attn: Returns.

Having Technical Issues With Your Product?

Are you experiencing any technical issues with your medical alert device? You may be able to find a solution to your problem by visiting our product support page for technical assistance.

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Having Technical Issues With Your Product?

Are you experiencing any technical issues with your medical alert device? You may be able to find a solution to your problem by visiting our product support page for technical assistance.

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By submitting my contact information to Life Assure, I consent to be contacted by Life Assure or its designated agent about my options regarding medical alert information and promotions, including by email, SMS (message frequency varies; you may text HELP for help; you may text STOP to cancel), mail, telephone, or automated dialer, which may use pre-recorded messages, at the phone number, address, and email provided. Message and data rates may apply. I understand my consent is not a requirement for purchase. For more information you can review our Privacy Policy and Terms of Service.

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