Product Support

Life Assure Is Here To Help

Our Customer Support Team Is Happy To Help With All Your Medical Alert Questions

Life Assure customer support representatives provide technical and customer service from our offices in Canada. Whether you have inquiries about our products, need help with setting up your device, or simply want to provide feedback, our team is always available to provide efficient and friendly customer service. All of our customer support representatives are professional, knowledgeable, and proudly Canadian.

Customer support hours may vary during holidays.

Phone Customer Support

If you have any questions about your product or service our customer support team will be happy to help. You can contact our customer support team during our office hours by calling 1-800-354-5706.


Regular Phone Hours
Monday to Friday: 9:00 am to 5:00 pm EST
Saturday and Sunday: Closed

Live Chat Customer Support Hours

You can chat with our customer support team through our live chat widget, which can be found at the bottom right of your screen. Please enter your name, phone number, and email address so you can be contacted in case you are disconnected during the live chat session.

Regular Live Chat Hours
Monday to Friday: 9:00 am to 5:00 pm EST
Saturday and Sunday: Closed

Online Customer Support Hours

Online customer and technical support is available through our website by using the menu at the top of this page. You can also contact us directly through the website and our customer support team will reach out to you as soon as they are available.

Get Your FREE
Buyer's Guide Today!

By submitting my contact information to Life Assure, I consent to be contacted by Life Assure or its designated agent about my options regarding medical alert information and promotions, including by email, SMS (message frequency varies; you may text HELP for help; you may text STOP to cancel), mail, telephone, or automated dialer, which may use pre-recorded messages, at the phone number, address, and email provided. Message and data rates may apply. I understand my consent is not a requirement for purchase. For more information you can review our Privacy Policy and Terms of Service.

icons icons icons icons icons