When looking for a medical alert system for yourself or your loved ones, it is important to look for the right product to provide safety and peace of mind. We have answers to the most commonly asked questions about medical alert systems so you can feel confident choosing Life Assure to protect yourself and remain independent.
Life Assure is an industry leader in protecting seniors, recognized for excellence in seniors safety in Canada. We are supported by healthcare professionals, and we have thousands of great reviews from Canadian seniors enjoying Life Assure medical alert systems.
Life Assure has been an industry leader in seniors safety for over 8 years, providing medical alert systems to thousands of seniors across Canada.
Life Assure ships anywhere in Canada! We can ship our medical alert systems to any province or territory via Canada Post.
Yes! Life Assure is proudly owned and operated within Canada. Our calls are answered within Canada, and our monitoring center provides service in both English and French.
Life Assure ships anywhere in Canada! We can ship our medical alert systems to any province or territory via Canada Post.
Every Life Assure order is backed up with our satisfaction guarantee. It’s simple. If for some reason the product that you ordered does not meet your needs simply mail the equipment back to Life Assure. That’s The Life Assure Guarantee.
Yes! Life Assure is recognized for excellence in seniors safety by industry leaders in Canada, such as CANASA, ULC, and CSAA. We are also recognized by the Better Business Bureau.
The Premium Mobile Plus works by connecting to a seniors advocate using two way communication through the pendant. Simply press the button to connect, and your seniors advocate will be able to help you in an emergency.
Yes! The Premium Mobile Plus can provide monitoring anywhere in Canada, and North America, using cellular and GPS technologies, which will help keep you safe while on the go.
Not at all! The Premium Mobile Plus is designed with a mobile and compact design, making it easy to keep on your person at all times while remaining discreet.
Yes! The Premium Mobile Plus medical alert system is water resistant so that you can safely use the device in the rain and shower.
Yes! Our Premium Mobile Plus medical alert system uses GPS to help keep you safe anywhere in Canada.
Yes! All Life Assure medical alert systems are compatible with fall detection, including the Premium Mobile Plus.
Yes! You can use the Premium Mobile Plus anywhere in Canada, including in your home. The device is also water resistant, so you can bring it with you in the shower.
The Life Assure Premium Mobile Plus battery can last up to 48 hours! You can easily and quickly charge the device in 4 hours with the included charging cradle.
The Classic Home works by connecting to a seniors advocate using two way communication through the pendant or base unit. Simply press the button on the pendant or base unit, and your seniors advocate will be able to help you in an emergency.
The Classic Home medical alert system can be installed in just minutes! Simply plug the unit into a telephone jack and an electrical outlet, Press the button, test the connection with our monitoring center and you’re ready to go!
Yes! The Classic Home system includes a pendant that you can use anywhere in your home, worn as a necklace or a wristband.
Yes! The Classic Home Base Unit can be connected with up to 3 pendants, so multiple people can be protected by the Classic Home system at once.
Yes! The Classic Home pendant is water resistant and safe to use in your shower.
Yes! The pendant has a large working range from the base unit and can be used around the outside of your home. If you are looking for protection further from your home, the Premium Mobile Plus system may be right for you.
Yes! All Life Assure medical alert systems are compatible with fall detection, including the Classic Home.
Fall Detection works by detecting sudden movements such as falls. When this happens, your medical alert system will automatically contact your seniors advocate, who can help you through your emergency.
Yes! All Life Assure medical alert systems are compatible with our optional fall detection upgrade, providing safety both in home and on the go.
No worries! Simply let your seniors advocate that there is no emergency and that you are ok. They will be glad to hear you are ok!
Fall detection can add an extra layer of protection in case of an emergency. If a fall is detected and you are unable to push the button, your seniors advocate will still be alerted and be able to send help to you right away.
Take our 30 second quiz and discover which Life Assure medical alert device is the right fit for you or a loved one.
Take our 30 second quiz and discover which Life Assure medical alert device is the right fit for you or a loved one.
